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What is MS Dynamics CRM used for?

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  CRM (Customer Relationship Management) is a mechanism that helps businesses improve their information exchange and conversations with existing and potential clients. Generally defined, CRM automates a variety of jobs and critical company processes such as sales, client service, promotion, professional support, and others to enhance the quality of services provided, lower the cost of these functions, and boost corporate profitability.  CRM has a wide range of tools and services that span all aspects of the company, including selling, promotion, client service, finance, professional assistance, and more. CRM functions are available in a variety of packages that may be readily linked with a company’s current systems and procedures to boost sales and generate more successful promotional approaches. It provides critical socioeconomic overview and business analysis, as well as collaborative reporting, to help employees make well-informed business decision making. Cell phones and tablets ar